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Can I top-up? Yes, top-ups are available in the Client Control Panel. https://www.youradsl.co.za/login.php Can I upgrade or downgrade my service? Yes. All Telkom LTE packages can be upgraded or downgraded via your Client Control Panel. Note... Can I use my Telkom LTE service anywhere? You can use the LTE service anywhere provided you are within the relevant provider's Telkom... Can I use the included SIM card in another device? Your Telkom SIM card is only compatible with LTE device supplied with your order. Please note... Do I need to RICA my SIM card? Yes. you will need to attach your ID & proof of address on your application form. You can... Do I need to change my APN settings? We will preconfigure the LTE device that is shipped with your Telkom LTE SIM card - so you do not... Do I need to sign up for a contract? It's not contract. Which is why our Telkom LTE services are offered on a month-to-month... Does unused data roll over at the end of the month? In-bundle Anytime data will roll over for up to 60 days within a Calendar Month. Unused Night... How do I view my data usage? You can easily check your data usage at any time via your Client Control Pane -... How long does it take to activate after delivery? Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up... How long will it take for my Telkom LTE to be delivered? Within 10 business days, provided payment has cleared (stock dependant) How many Telkom LTE Services can I order? Maximum of 5 orders per legal entity (business or individual). (Let us know if you need more) Is there a cancellation policy? hould you decide to cancel your SIM Only package, a calendar months' notice is required. Is there a cancellation policy? Should you decide to cancel your SIM Only package, a calendar months' notice is required. What happens if I sign up in the middle of the month? All Telkom LTE packages are charged pro-rata. So, if you sign up halfway through the month you... What speeds can I experience on Telkom LTE? You can generally expect speeds between 10-50Mbps. Please note, however, that speeds are...
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