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MTN FIxed LTE
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Am I prioritised on the tower?
The MTN Fixed LTE coverage map is generated specifically based on capacity and network...
Can I have a SIM only package?
It is always preferred that you use a router from us to ensure it has the correct firmware...
Can I have multiple MTN Fixed LTE services?
Yes, as long as they're used at the addresses where the application for each is placed....
Can I top-up?
Yes, top-ups are available in the Client Control Panel. (https://www.youradsl.co.za/login.php)
Can I upgrade or downgrade my service?
Yes. All Fixed LTE packages can be upgraded or downgraded via your Client Control Panel. Note...
Can I use this service on the go or only at certain locations?
The MTN Fixed LTE service is designed to be used at your home or office, and MTN will lock the...
Do I need to RICA my SIM card?
Yes. you will need to attach your ID & proof of address on your application form. You can...
Do I need to change my APN settings?
If you order the LTE Router and SIM, we will preconfigure the LTE device that is shipped with...
Do I need to sign up for a contract?
It's not contract. Which is why our MTN Fixed LTE services are offered on a month-to-month...
Does unused data roll over at the end of the month?
In-bundle Anytime data will roll over for up to 60 days within a Calendar Month. Unused Night...
How do I view my data usage?
You can easily check your data usage at any time via your Client Control Panel -...
How long does it take to activate after delivery?
Your SIM card should be active within 30 minutes after delivery provided that your account has...
How long will it take for my Fixed LTE to be delivered?
Within 7 business days, provided payment has cleared (stock dependant)
How many wireless devices can I connect to my Wi-Fi router?
You can connect up to 64 wireless devices on the routers supplied by Lations.
Is the IP private or public?
MTN Fixed LTE will only provide a public dynamic IP address for their Fixed LTE service.
Is there a cancellation policy?
MTN Fixed LTE Router Setup
WARNING: This SIM will lock to the closest network tower.Only insert the SIM where you intend...
What happens if I get fibre coverage in my area?
Call us and we'll get you connected on one of our fibre services in no time!
What happens if I sign up in the middle of the month?
All Fixed LTE packages are charged pro-rata. So, if you sign up halfway through the month you...
What if I move and my new area has no coverage?
Our MTN Fixed LTE services can only be used in areas with coverage. If you're moving to an area...
What if I move and my new area has no coverage?
Our MTN Fixed LTE services can only be used in areas with coverage. If you're moving to an...
What speeds can I expect?
LTE is a wireless technology influenced by many factors and can therefore not guarantee a...
What time is Night Time Data?
The Night Time Data period is between 12:00AM and 05:59AM every day of the year.
Which devices can I use with this service?
Should a client opt to purchase their own device it must be one of the MTN approved Cat6 devices...
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