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Can I keep my Geographic Number?
Yes. Lations VoIP is a cloud-hosted service, which means you can take your number anywhere in the...
Do I Need a VoIP phone?
We recommend that you make use of our VoIP-enabled phone, but there are other options available...
Do I get Rollover?
Yes, all your VoiceTime, including topped-up VoiceTime rolls over for 3 months.
Do I have to use an Lations VoIP phone?
If you are using another handset that was not purchased from us, then you can manually enter your...
Does Lations VoIP work on WiFi, 3G, ADSL, Edge connectivity?
The Lations VoIP service is entirely dependent on the quality of the Internet connection you are...
Does it cost more to call an "087" number?
No, it does not cost extra to dial or for someone to call your own 087 number - it incurs the...
Does it cost more to call an "087" number?
No, it does not cost extra to dial or for someone to call your own 087 number - it incurs the...
How Many Devices can I use my SIP account on?
The SIP account can be configured on a total of up to 6 devices which then allows for up to 6...
How do I port my Telkom voice landline to Lations Voice?
You'll need to supply us with a copy of your Telkom telephone bill (please note that your account...
How does it work?
Once you sign up for a Lations VoIP service, we'll give you your own unique VoIP number. It works...
How long does it take to port a Telkom number?
It can take up to 14 working days (once your account is settled)
How long does the RICA process take?
It can take up to three business days. We will inform you as soon as your RICA application is...
How much does it cost to call to an 087 number?
The cost to call our 087 number is dependent on the network you are calling from. For example, if...
What are the payment options?
You can purchase your service via debit order or credit card & EFT.
What do I need to do to port my Telkom voice landline to my Lations VoIP service?
What do I need to do to port my Telkom voice landline to my Lations VoIP service?
What do I need to do to port my Telkom voice landline to my Lations VoIP service?
You will need to supply us with a copy of your Telkom telephone bill (please note that your...
What do I need to use Lations VoIP?
An uncongested Internet connection such as Fibre to the Home (FTTH), Fixed Home LTE, or DSL. A...
What documentation is required to RICA my Lations VoIP Number?
You'll need to upload a copy of your ID or Passport and Proof of Residence. Proof of residence...
What is Lations VoIP?
Lations VoIP is an alternative telephone service that works off your Internet connection. It cuts...
What is VOIP
What is VoIP? VoIP stands for Voice over Internet Protocol. Both VoIP and SIP are used to govern...
What's this all going to cost?
There's no monthly line or rental fees for Lations VoIP clients. You'll only pay for your...
Zoiper Guide
Zoiper Guide The setup for Zoiper on a mobile device is as follows: Select Config in...
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